Returns information

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

If the item(s) you recieve are faulty or you have simply changed your mind about any item(s) ordered and you wish to return it/them, then in line with the distance selling regulations (DSR) you can do so provided you inform us of your decision within 7 days of receipt.

The item must not be used and must be "as new" when returned to us.

Once you have informed us that you wish to return goods under the DSR, you have 28 calendar days to do so, at your own expense. Once the item(s) is received we will issue a refund for the product to the original payment card.

Our return address:

Greens Holdings UK Ltd, PO Box 336, Leeds, LS16 0GS, UK

Why buy from us?

First class service

We share your passion for smoking and are completely dedicated to your total satisfaction.

Secure shopping

We use the best industry standard technology to give you peace of mind when shopping online.

Fast delivery

Same day dispatch on most UK and international orders placed before 3pm Monday to Friday.