Customer Services Opening Hours:
Friday 19th December - 09.00 - 17.00
Saturday 20th December - CLOSED
Sunday 21st December - CLOSED
Monday 22nd December - 09.00 - 17.00
Tuesday 23rd December - 09.00 - 17.00
Wednesday 24th December (Christmas Eve) - 09.00 - 13.30
Thursday 25th December (Christmas Day) - CLOSED
Friday 26th December - (Boxing Day) - CLOSED
Saturday 27th December - CLOSED
Sunday 28th December - CLOSED
Monday 29th December - 09.00 - 17.00
Tuesday 30th December - 09.00 - 17.00
Wednesday 31st January (New Years Eve) - 09.00 - 13.30
Thursday 1st January (New Years Day) - CLOSED
Friday 2nd January - 09.00 - 17.00
Our teams are available via email, live chat and telephone. We may close our phone lines early to allow our team keep on top of Christmas orders.
Otley Store Opening Hours:
Our Otley store opens on focused hours, which means our team can give you a warm welcome in store while also making sure our online orders are packed and sent out on time. We’ll be open as normal on the dates below, with just the usual Christmas and New Year closures. Thank you for your understanding and keeping us busy! 🎄
Friday 19th December - 11.00 - 15.00
Saturday 20th December - 11.00 - 15.00
Monday 22nd December - 11.00 - 15.00
Tuesday 23rd December - 11.00 - 15.00
Wednesday 24th December (Christmas Eve) - 10.00 - 13.30
Thursday 25th December (Christmas Day) - CLOSED
Friday 26th December - (Boxing Day) - CLOSED
Saturday 27th December - 11.00 - 15.00
Sunday 28th December - CLOSED
Monday 29th December - 11.00 - 15.00
Tuesday 30th December - 11.00 - 15.00
Wednesday 31st January (New Years Eve) - 10.00 - 13.30
Thursday 1st January (New Years Day) - CLOSED
Friday 2nd January - 11.00 - 15.00
✨ Click & Collect Reminder ✨
We’ll also be open on the dates shown above for Click & Collect orders.
- Please place your order online in advance.
- Make sure you collect during our Otley store opening hours (we won’t be able to hand over orders outside these times).